Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Return Policy
You may return most items within 30 days of delivery for a refund or exchange. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
How to Initiate a Return
- Contact our customer service team to request a return authorization.
- Once approved, pack the item securely and include all original tags and packaging.
- Ship the item back to us using a trackable shipping method.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact our customer service team for assistance.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Custom or personalized products
- Items marked as final sale
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item.
For any questions regarding returns or exchanges, please reach out to our customer service team.
